SALES & SERVICE

SALES SERVICE

Dimension Industries Pre-Sales offering helps you maximize the efficacy of opportunity and sales management lifecycles. Our solution focuses on cost reduction and revenue-enhancing initiatives, increases customer facing time for the field sales force, thereby improving the effectiveness of the sales organization for clients like you.
We create and deploy pre-sales management services that address a wide range of business challenges in this space.

Reduced customer-facing time for sales force in activities including proposal and lead management.
Complex sales compensation programs
Integrate sales and service by capturing customer interactions.
Track campaigns, response, conversion modelling.

AFTER SALES SERVICE

Our round-the-clock customer service and quick delivery of replacement parts and accessories are just two important aspects of our customer support. Preventive maintenance and inspection, and machine reconditioning and upgrading round out our after-sales service.
we take over the complete maintenance of your machines and systems, including spare parts supply, over a specified period of time.

Customer service and consultation through our support line
Customer service and consultation right at your site
Personal care — even after the sale
Comprehensive, customer-specific maintenance contracts with specified intervals and individually customized maintenance components

CUSTOMER TRAINING

High-tech equipment places high demands on personnel, whether it’s an individual machine, a whole line or a complex technological solution. This is true not only during start-up, but also during the production phase.

The better your people are trained, the more efficiently our machines work. For this reason, WE offers a comprehensive training program that is avidly used.

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